عنوان مقاله [English]
In this article, the factors considered in the evaluating performance of urban management in Ardabil are classified in two axes: 1. enabling and supporting entrepreneurs (with 10 components) and 2. providing the appropriate environment for entrepreneurs (with 6 components) and their importance are determined using the technique of multiple comparisons. The statistical population in this study are consisting of experts from organizations involved in urban management and superior local entrepreneurs. Formulation of the situation in each component (based on fuzzy membership function) and designing fuzzy inference system for determine the level of performance of urban management performance based on the situation of each component was another part of the research process. Due to the non-fuzzy equivalence values of current status in the noted axes ,and in the total performance, Urban management functions in the linguistic seven-item scale is fairly low showing the performance is not good. Also, by considering that top obtained non-fuzzy values has not exceed beyond 0.477 in none of components, so performing basic operational activities in each one of components is unavoidable (especially in third, fourth, seventh and eighth component of first axes as well as first, second, and fourth component of second axes that have been marked with lowest values).