تأثیر قابلیت جذب، سرمایة اجتماعی و قابلیت مدیریتی بر عملکرد کسب‌وکارهای فرانچایزی(مطالعة واحدهای فرانچایزی حوزة فست‌فود در ایران)

نوع مقاله: مقاله پژوهشی - کمی

نویسندگان

دکتری کارآفرینی و بازاریابی صنعتی، دانشگاه لینشوپینگ سوئد

چکیده

در سال‌های اخیر، بسیاری از افراد در صنایع مختلف از راهبرد فرانچایزی به‌منظور توسعه و راه‌اندازی کسب‌وکار استفاده کرده‌اند. با توجه به کمبود اتخاذ دیدگاه فرانچایزی و نیز اهمیت قابلیت‌های منتسب به آن‌ها در ارائة عملکرد مطلوب، این تحقیق تأثیر قابلیت جذب، سرمایة اجتماعی و نیز قابلیت مدیریتی را بر عملکرد واحدها بررسی کرده است. پژوهش حاضر از نظر هدف کاربردی و از منظر روش گردآوری داده‌ها توصیفی- همبستگی است که داده‌های آن به‌صورت تصادفی از 122 فرانچایزی فعال در حوزة فست‌فود در ایران گردآوری شده‌اند. داده‌های تحقیق با استفاده از مدل معادلات ساختاری و با بهره‌گیری از نرم‌افزار AMOS 22 تجزیه و تحلیل شده است. نتایج نشان می‌‌دهد ظرفیت جذب، سرمایة اجتماعی و نیز قابلیت‌های مدیریتی تأثیر مثبت و معناداری بر عملکرد فرانچایزی‌ها داشته است. همچنین، رقابت‌پذیری محیطی موجب تقویت تأثیر ظرفیت جذب و قابلیت‌های مدیریتی بر عملکرد فرانچایزی‌ها می‌شود.

کلیدواژه‌ها

موضوعات


عنوان مقاله [English]

The role of absorptive capacity, social capital and managerial capabilities in franchise businesses (The case of Iranian fast-food franchisees)

نویسندگان [English]

  • Ehsan Asgharian
  • Mojtaba Hoseini
PhD , Entrepreneurship and Industrial marketing, Linköping University, Sweden
چکیده [English]

Abstract:
During the last years, franchising strategy has been considered for developing and running a business in a variety of industries. Give the lack of franchisee perspective, and the importance of franchisee’s capabilities in demonstrating the better performance, this study examines the role of absorptive capacity, social capital and managerial capabilities in franchisees’ performance. By taking a quantitative approach, this study collected the data from 122 franchisees in fast-food industry in Iran. Structural equation modeling (Aarstad et al.), based on AMOS 22 software is used to analysis the data in the study. The result of the study shows absorptive capacity, social capital, and managerial capability significantly affects the franchisee’s performance. Moreover, environmental competitiveness moderates the relationship between absorptive capacity, managerial capabilities, and performance in franchised outlets.

کلیدواژه‌ها [English]

  • Franchise business
  • Absorptive Capacity
  • managerial capability
  • Social capital
  • performance

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