Designing a development model and business model selection based on social innovation

Document Type : Research Paper

Authors

1 Faculty of Entrepreneurship, University of Tehran

2 Department of Business Creation, Faculty of Entrepreneurship, University of Tehran, Tehran, Iran.

3 Department of Entrepreneurship Development, Faculty of Entrepreneurship, University of Tehran, Iran

Abstract

Objective:Developing and selecting a business model is one of the most vital decisions of managers and business owners in order to survive, grow and be profitable in the competitive scene. Since this decision is associated with uncertainties and complications, the development of practical tools is necessary. On the other hand, most of the existing tools are presented only from an economic point of view and pay less attention to solving social problems. Hence the purpose of the current research is to design a model for the development and selection of a business model based on social innovation.
Methods: The current research is a qualitative research that is a multiple case study terms of  the objective and a in terms of the method. In order to identify the development process and choose the business model, the interview protocol was compiled using the 5w1h method. Then, a semi-structured interview was conducted with 11 business owners active in the field of social innovation who had experience in business model development with a targeted judgment method. After coding the interviews and analyzing them, based on the results of a multiple case study and the existing literature, the proposed tools were designed, including the business model development matrix based on social innovation and the business model selection matrix based on social innovation. Also, the focus group method including 10 business owners who had experience in business model development and social innovation was used to validate and confirm the model.
Findings: The findings of the multiple case study showed that business owners generally use brainstorming sessions in the business model development phase, and in the new business model selection phase, they use expert surveys based on business strategic information. They choose the right business model. Based on this, the proposed model includes 2 stages of development and selection of a business model based on social innovation, in the first stage, possible options for business model development are created with a tool designed as a Development Matrix (DM), and in the next step to prioritize and choose the right business model with the Business Model Selection Matrix (BMSM) .
Conclusion: The model and tools proposed in this research are designed based on the results of the case study and the existing literature. Business model development matrix in order to use the dimensions of innovation in the business model and structuring the ideation sessions and business model selection matrix considering strategic business information are suitable tools for business model development and selection They are aimed at increasing benefits and reducing economic/social costs.

Keywords

Main Subjects


Brea-Solís, H., Casadesus-Masanell, R., & Grifell-Tatjé, E. (2015). Business model evaluation: Quantifying walmart’s sources of advantage. Strategic Entrepreneurship Journal, 9(1), 12–33. https://doi.org/10.1002/sej.1190
Burgeois, L. J., & Eisenhardt, K. M. (1988). Strategic Decision Processes in High Velocity Environ- ments: Four Cases in the Microcomputer Industry. Management Science, 34(7), 816–835. DOI:10.1287/MNSC.34.7.816
Codini, A. P., Abbate, T., & Messeni Petruzzelli, A. (2023). Business Model Innovation and exaptation: A new way of innovating in SMEs. Technovation, 119, 102548. https://doi.org/10.1016/j.technovation.2022.102548
Crupi, A., Liu, S., & Liu, W. (2022). The top-down pattern of social innovation and social entrepreneurship. Bricolage and agility in response to COVID-19: cases from China. R&D Management, 52(2), 313–330. https://doi.org/https://doi.org/10.1111/radm.12499
Díaz-Díaz, R., Muñoz, L., & Pérez-González, D. (2017). The Business Model Evaluation Tool for Smart Cities: Application to Smart Santander use cases. Energies, 10(3). https://doi.org/10.3390/en10030262
Einspruch EM, Omachonu VK, Einspruch NG. Quality function deployment: application to rehabilitation services. Int J Health Care Qual Assur. 1996;9(3):42-7. doi:10.1108/09526869610117766
Ferreira, J., Coelho, A., & Moutinho, L. (2020). Dynamic capabilities, creativity and innovation capability and their impact on competitive advantage and firm performance: The moderating role of entrepreneurial orientation. Technovation, 92–93, 102061. https://doi.org/10.1016/j.technovation.2018.11.004
Gasparin, M., Green, W., Lilley, S., Quinn, M., Saren, M., & Schinckus, C. (2021). Business as unusual: A business model for social innovation. Journal of Business Research, 125, 698–709. https://doi.org/10.1016/j.jbusres.2020.01.034
Hacklin, F., Björkdahl, J., & Wallin, M. W. (2018). Strategies for business model innovation: How firms reel in migrating value. Long Range Planning, 51(1), 82–110. https://doi.org/10.1016/j.lrp.2017.06.009
Hollweck, T. (2016). Robert K. Yin. (2014). Case Study Research Design and Methods (5th ed.). Thousand Oaks, CA: Sage. 282 pages. The Canadian Journal of Program Evaluation. https://doi.org/10.3138/cjpe.30.1.108
Hosseini, M., Mousakhani, M., & Sakhdari, K. (2022). Scientometrics studies the impact of business model innovation on financial performance. Journal of Investment Knowledge, 11(41), 49–73. https://www.magiran.com/paper/2367929  [In Persian]  
Im, K., & Cho, H. (2013). A systematic approach for developing a new business model using morphological analysis and integrated fuzzy approach. Expert Systems with Applications, 40(11), 4463–4477. https://doi.org/10.1016/j.eswa.2013.01.042
Keeley, L., Walters, H., Pikkel, R., & Quinn, B. (2013). Ten Types of Innovation: The Discipline of Building Breakthroughs. Wiley; 1st Edition.
Komatsu, T., Deserti, A., Rizzo, F., Celi, M., & Alijani, S. (2016). Social innovation business models: Coping with antagonistic objectives and assets. Critical Studies on Corporate Responsibility, Governance and Sustainability, 11, 315–347. https://doi.org/10.1108/S2043-905920160000011013
Laodicéia, L. W. A., Barbosa Ferreira, J. A., & Coelho, A. (2018). The mediating effect of strategic orientation, innovation capabilities and managerial capabilities among exploration and exploitation, competitive advantage and firm’s performance. Contaduría y Administración, 64(1), 66. https://doi.org/10.22201/fca.24488410e.2019.1918
Linde, L., Sjödin, D., Parida, V., & Gebauer, H. (2020). Evaluation of Digital Business Model Opportunities: A Framework for Avoiding Digitalization Traps. Research Technology Management, 64(1), 43–53. https://doi.org/10.1080/08956308.2021.1842664
Lindgren, P., & rasmussen, ole. (2013). The Business Model Cube. Journal of Multi Business Model Innovation and Technology, 1.https://doi.org/10.1201/9781003339755-5
Lorek, S., & Spangenberg, J. (2019). Energy sufficiency through social innovation in housing. Energy Policy, 126, 287–294. https://doi.org/10.1016/j.enpol.2018.11.026
Mauerhoefer, T., Strese, S., & Brettel, M. (2017). The Impact of Information Technology on New Product Development Performance. Journal of Product Innovation Management, 34(6), 719–738. https://doi.org/10.1111/jpim.12408
Miller, K., McAdam, M., Spieth, P., & Brady, M. (2021). Business models big and small: Review of conceptualisations and constructs and future directions for SME business model research. Journal of Business Research, 131, 619–626. https://doi.org/https://doi.org/10.1016/j.jbusres.2020.12.036
Mohammadkazemi, R., Talebi, k.,& Davari, A. (2021). Investigating the Impact of business model innovation on creation of competitive advantage with the mediating effects of entrepreneurial empowering (Case Study: ICT-Based Knowledge-Based Companies). Journal of  Entrepreneurship Development, 14(2), 321–329. https://doi.org/10.22059/jed.2021.315134.653534 [In Persian]
Neumeier, S. (2012). Why do Social Innovations in Rural Development Matter and Should They be Considered More Seriously in Rural Development Research? – Proposal for a Stronger Focus on Social Innovations in Rural Development Research. Sociologia Ruralis, 52(1), 48–69. https://doi.org/https://doi.org/10.1111/j.1467-9523.2011.00553.x
Osterwalder, A., & Pigneur, Y. (2010). Business model generation: A handbook for visionaries, game changers, and challengers. Wiley.
Saldana, J. (2013). The Coding Manual for Qualitative Researchers (2nd ed.). London: Sage.
Schoormann, T., Stadtländer, M., & Knackstedt, R. (2022). Designing business model development tools for sustainability—a design science study. Electronic Markets, 32(2), 645–667. https://doi.org/10.1007/s12525-021-00466-3
Sharma, S., & Gutiérrez, J. A. (2010). An evaluation framework for viable business models for m-commerce in the information technology sector. Electronic Markets, 20(1), 33–52. https://doi.org/10.1007/s12525-010-0028-9
Smith, W. K., & Tushman, M. (2005). Managing strategic contradictions: A top management model for managing innovation streams. Organization Science, 16(5), 522-536. DOI:10.1287/orsc.1050.0134.
Steinhöfel, E., Hussinki, H., & Bornemann, M. (2018). Evaluation of Business Models – A Systematic Literature Review.  At the conference of international forum on knowledge asset dynamics, Delft, Netherlands,vol 13.
Sultan, M. F., Tunio, M. N., Masood, H., & Jabeen, M. (2023). Social Innovation: Concept and Implications in the Developing World. In M. Tunio & A. Memon (Eds.), Frugal Innovation and Social Transitions in the Digital Era (pp. 177-182). IGI Global. https://doi.org/10.4018/978-1-6684-5417-6.ch017
Szopinski, D., Schoormann, T., John, T., Knackstedt, R., & Kundisch, D. (2020). Software tools for business model innovation: current state and future challenges. Electronic Markets, 30(3), 469–494. https://doi.org/10.1007/s12525-018-0326-1
Tesch, J., & Brillinger, A. (2017). The evaluation aspect of digital business model innovation: A literature review on tools and methodologies, Research paper, Association for Information Systems AIS Electronic Library (AISeL) DOI:10.1007/978-3-319-98723-1_4
van der Have, R. P., & Rubalcaba, L. (2016). Social innovation research: An emerging area of innovation studies? Research Policy, 45, 1923–1935. DOI:10.1016/j.respol.2016.06.010
Vecchiato, R. (2012). Strategic Foresight: Matching Environmental Uncertainty. Technology Analysis & Strategic Management, 24(8), 783–796. DOI:10.1080/09537325.2012.715487
Wang, K., & Nickerson, J. v. (2017). A literature review on individual creativity support systems. Computers in Human Behavior, 74, 139–151. https://doi.org/10.1016/j.chb.2017.04.035
Zhang, H., Xiao, H., Wang, Y., Shareef, M. A., Akram, M. S., & Goraya, M. A. S. (2021). An integration of antecedents and outcomes of business model innovation: A meta-analytic review. Journal of Business Research, 131, 803–814. https://doi.org/10.1016/j.jbusres.2020.10.045