Identifying Challenges related with outputs of of Business Development Service Centers in Iran

Document Type : Research Paper

Authors

1 PhD student, Faculty of entrepreneurship, University of Tehran

2 Associate Professor, Faculty of entrepreneurship, University of Tehran

3 Assistant Professor of Management, Azad University

4 Assistant Professor, Faculty of entrepreneurship, University of Tehran

Abstract

Abstract: Business development Services centers are one of the centers that provide valuable services for the growth of small and medium-sized businesses. These centers, based on growth theory, seek to grow and improve performance, like any other organization. Therefore, first, the challenges and problems of these centers should be identified and then addressed in order to achieve effective performance. In this research, it is attempted to analyze the challenges of the business development services centers in the organizational inputs with a semi-structured, in-depth interview, using the Grounded Theory approach. The statistical population of the study consisted of experts in the business development service centers in the country, who were interviewed by purposeful sampling. Data analysis was done by coding and categorization. The results of the research showed that the most important challenges faced by business development Service centers are the "provision of Unprofessional services", "the lack of competent counselors", "the lack of a systematic Identification of consultants »,« inability to work with government agencies »,« Lack of access to business information »and« lack of confidence in the ability of the centers ».

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