Analyzing Start Ups’ Behavioural Model Based on the Customer Development Model (Case Study: Startups in the Accelerators of Tehran)

Document Type : Research Paper

Authors

1 Assistant Professor, Faculty of Entrepreneurship, University of Tehran, Iran

2 Associate Professor, Faculty of Entrepreneurship, University of Tehran, Iran

3 Master Student, Entrepreneurship, Faculty of Entrepreneurship, University of Tehran, Iran

Abstract

Despite the increasing importance of startups for countries, there is incomplete understanding of successful start ups’ bahavioural model in the entrepreneurship literature. In this vein, this research aims to analyze the behavioural model of successful startups in accelerators of Tehran. This study is applied in terms of purpose, and qualitative in terms of data gathering method. Our in-depth analysis of 12 startups with template case study strategy indicates that the behavioural model of successful startups fits the customer development model. In particular, six behavioural principles entailing focusing on problem before solution, tendency for trial and error, stating with low scale, flexibility, the simultaneous development of customers and products, and reducing the costs or affordable loss are the dominant bahaviours observed in this study. This provides valuable insights for scholars and potential entrepreneurs in regard to effective behavioural actions while starting a new business.

Keywords

Main Subjects


محمدی الیاسی، قنبر و زهرا بادلی (1394)، تأثیر عوامل محیطی بر تصمیم‌گیری اخلاقی در کسب‌وکارهای نوپا، توسعۀ کارآفرینی، 8 (1): 193- 175.
محمدی الیاسی، قنبر، ابیلی، خدایار و ندا مثنوی (1392)، شناسایی الگوی منابع- روش‌های یادگیری کارآفرینان نوپا، توسعۀ کارآفرینی، 6 (4): 93- 75.
امینی‌‌نژاد، روجا، قلی‌‌پور، آرین و غلامرضا اسلامی بیدگلی (1389)، سرمایۀ اجتماعی کارآفرینان نوپا و تأمین مالی غیررسمی، توسعۀ کارآفرینی،3 (4): 70- 49.
Allison, Graham T. (1999). Essence of Decision: Explaining the Cuban Missile Crisis, 2nd Edition Reading, MA: Longman, 416.
Alvarez, S. A. and Barney, J. B. (2007), Discovery and Creation: Alternative Theories of Entrepreneurial Action, Strat, Entrepreneurship Journal, 11(2), 1- 26, doi:10.1002/sej.4
Alvarez, S. A., Barney, J. B. and Anderson, P. (2013). Forming and Exploiting Opportunities: The Implications of Discovery and Creation Processes for Entrepreneurial and Organizational Research, Organization Science, 301(1), 24- 317.
Blank, S. (2013). Why the Lean Start-up Changes Everything, Harvard Business Review, 63(5), 72- 91.
Blank, S. (2005). Four Steps to the Epiphany: Successful Strategies for Products that Win, Palo Alto, Ca: Cafepress.
Bygrave, W.D. and Zacharakis, A. (2014). Entrepreneurship, 3rd Edition, Hoboken, NJ: John Wiley and Sons, Incorporated.
Cespedes, F., Eisenmann, T. and Blank, S. (2012). Customer Discovery and Validation for Entrepreneurs, Harvard Business School Entrepreneurial Management Case, 812(2), 1- 97.
Davidsson, P. (2005). The Types and Contextual Fit of Entrepreneurial Processes, International Journal of Entrepreneurship Education, 2(4), 407- 430.
Davidsson, P. (2008). The Entrepreneurship Research Challenge. Cheltenham, UK: Edward Elgar.
Davidsson, P. (2016). Researching Entrepreneurship: Conceptualization and Design, 2nd Edition Springer, New York.
Fisher, G. (2012). Effectuation, Causation, and Bricolage: a Behavioral Comparison of Emerging Theories in Entrepreneurship Research, Entrepreneurship Theory and Practice, 1019(5), 36- 1051.
Forbes, D. (1999). Cognitive Approaches to New Venture Creation, International Journal Of Management Reviews, 1(4), 415- 439.
Cusumano, M. A. (2013). Evaluating a Startup Venture, Communications of the ACM, 56(10), 26- 29.
 Ginsberg, A. (2003). Inside the Minds: The Abcs of Entrepreneurship: the Fundamentals All Business Professionals Should Know and Remember. Aspatore Books.
Gourville, J. (2006). Eager Sellers and Stony Buyers, Harvard Business Review, 84(6), 98- 106.
Langley, A. (1999). Strategies for Theorizing from Process Data, Academy of Management Review, 24(4), 697- 710.
Merkaš, Z., Gregurek, M. and Viktor, G. (2016). Addressing Market Risks Through Lean Startup Methodology, In 1stInternational Business and Entrepreneurial–BEE Conference 2016.
Ries, E. (2011). The lean Start up: How Today’s Entrepreneurs Use Continuous Innovation to Create Radically Successful Businesses, Crown Business.
Sarasvathy, S. (2001). Causation and Effectuation: Toward a Theoretical Shift from Economic Inevitability to Entrepreneurial Contingency, Academy of Management Review, 26(2), 243- 263.
Sarasvathy, S. D. (2009). Effectuation: Elements of Entrepreneurial Expertise, Edward Elgar Publishing.
Shane, S. and Venkataraman, S. (2000). The Promise of Entrepreneurship as a Field of Research, Academy of Management Review, 25(1),217- 226.
Shane, S. (2012). Reflections on the 2010 AMR Decade Award: Delivering on the Promise of Entrepreneurship as a Field of Research, Academy of Management Review, 37(1), 10- 20.
Van Praag, C. M. and Versloot, P. H. (2007). What is the Value of entrepreneurship? A Review of Recent Research, Small Business Economics, 29(4), 351- 382.
Yin, R. K. (2013). Case Study Research: Design and Methods, Sage Publications.
York, J. L. and Danes, J. E. (2014). Customer Development, Innovation, and Decision-Making Biases in the Lean Startup, Journal of Small Business Strategy, 24(2), 21